Legal notice
Last updated: August 27, 2026
Welcome to KENOSEA, a brand operated by Espace Kenosea.
By accessing or using this website, and by purchasing products through our online store, you agree to be bound by this Legal Notice and the other policies published on our website.
1. BUSINESS IDENTIFICATION
Legal business name: Espace Kenosea
Trade name / Brand: KENOSEA
Quebec Enterprise Number (NEQ): 2282451659
Business address: 2572 Daniel-Johnson Boulevard, Laval H7N2R3
Email: contact@kenosea.com
Website: https://www.kenosea.com
Kenosea is responsible for the operation and management of the KENOSEA online store and for the products offered through the store.
2. PURPOSE OF THE WEBSITE
The KENOSEA website is intended to present and sell skincare products and related products offered under the KENOSEA brand.
Information provided on this website is for general informational and commercial purposes only. It does not constitute medical, dermatological, or professional advice.
KENOSEA products are not intended to diagnose, treat, cure, or prevent any disease or medical condition, unless expressly authorized under applicable law.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, ingredients, images, specifications, and other product information displayed on our website are accurate and up to date.
However, slight differences may occur between the actual appearance of a product and the images displayed on your device.
Customers are responsible for reviewing product ingredients before use and determining whether a product contains any ingredient to which they may be sensitive or allergic.
If you experience unusual irritation, discomfort, or an adverse reaction, discontinue use of the product and seek appropriate professional medical advice when necessary.
4. PRICES AND AVAILABILITY
Prices displayed on our website are shown in the currency indicated at checkout.
Prices, promotions, offers, and product availability may change without prior notice, subject to applicable consumer protection laws.
We reserve the right to correct typographical, pricing, product description, or display errors where permitted by law.
5. ORDERS AND PAYMENTS
By placing an order through our online store, you are submitting a request to purchase the selected products.
An order confirmation will be sent to the email address provided at checkout.
Kenosea reserves the right to refuse or cancel an order where permitted by law, including in cases involving an obvious pricing or product error, payment issues, suspected fraudulent activity, or exceptional product unavailability.
Payments are processed through the payment methods available through our Shopify-powered store.
Kenosea will never request that customers send complete credit card information by email or through an unsecured communication channel.
6. SHIPPING
Orders are prepared and shipped in accordance with our Shipping Policy.
Shipping and delivery times displayed on our website are estimates and may vary depending on the destination, carrier, seasonal demand, weather conditions, customs procedures, or circumstances beyond our reasonable control.
Additional information regarding shipping within Canada and to the United States is provided in our Shipping Policy.
7. RETURNS AND REFUNDS
Returns, exchanges, and refunds are governed by our Refund and Return Policy, subject to any mandatory consumer rights provided by applicable law.
Nothing in our policies is intended to exclude or restrict any legal right or protection that cannot lawfully be excluded or restricted.
8. PRIVACY AND PERSONAL INFORMATION
Kenosea respects the privacy of our customers and website visitors.
When you browse our website or place an order, certain information may be collected in order to process transactions, fulfill orders, provide customer service, improve our website, prevent fraud, and, where permitted by law or with appropriate consent, communicate with you for marketing purposes.
Our online store is powered by Shopify and may use third-party analytics, marketing, advertising, payment, and other service providers.
For more information about the information we collect, how it is used and retained, cookies and tracking technologies, third-party services, and your privacy rights, please review our Privacy Policy.
9. MARKETING TECHNOLOGIES AND META
KENOSEA may use advertising and analytics technologies provided by third parties, including technologies associated with Meta, Facebook, and Instagram,Tiktok to measure advertising performance, understand how visitors interact with our website, improve our marketing efforts, and deliver more relevant advertising.
Depending on the configuration of our store and applicable privacy requirements, these technologies may use cookies, pixels, conversion tracking, or similar technologies.
The processing of information by third-party platforms is also subject to their respective privacy policies and terms.
You may be able to manage certain cookies and personalized advertising preferences through your browser, device settings, or the relevant third-party platforms.
10. INTELLECTUAL PROPERTY
The KENOSEA name, logo, brand identity, graphics, texts, photographs, videos, designs, packaging, slogans, illustrations, editorial content, and other materials appearing on this website are owned by Espace Kenosea or used with permission from their respective owners.
To the extent permitted by law, no portion of this website or its content may be copied, reproduced, modified, distributed, published, transmitted, displayed, or used for commercial purposes without prior written authorization from Espace Kenosea or the applicable rights holder.
The content of this website may not be used to create or promote a competing brand, store, product, or commercial communication without authorization.
11. WEBSITE CONTENT
We make reasonable efforts to keep the information on our website accurate and current.
However, we do not guarantee that the website will always be free from errors, omissions, interruptions, or inaccuracies.
We reserve the right to modify, update, suspend, or remove any portion of the website at any time, subject to applicable legal obligations.
12. THIRD-PARTY LINKS
Our website may contain links to websites, platforms, or services operated by third parties.
Kenosea is not responsible for the content, privacy practices, security, availability, or terms of use of third-party websites or services.
We encourage users to review the applicable terms and privacy policies before providing personal information to third-party platforms.
13. SUPPLIERS AND SERVICE PROVIDERS
To operate our business and fulfill customer orders, Kenosea may work with third-party manufacturers, suppliers, fulfillment providers, shipping carriers, payment processors, technology providers, marketing providers, and other service providers.
These providers may receive information necessary to perform the services for which they have been engaged, in accordance with applicable laws and our Privacy Policy.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Kenosea shall not be responsible for damages resulting from improper use of a product, failure to follow product instructions, misuse, or circumstances beyond our reasonable control.
Nothing in this Legal Notice is intended to exclude or limit any liability, warranty, consumer protection, or legal right that cannot lawfully be excluded or limited.
15. CONSUMER RIGHTS
Nothing contained in this Legal Notice or in any other KENOSEA policy is intended to restrict or eliminate mandatory consumer rights provided under applicable laws.
For consumers located in Quebec, the mandatory provisions of the Consumer Protection Act and other applicable legislation continue to apply.
Consumers located in other jurisdictions may also benefit from mandatory consumer protections applicable in their place of residence.
16. CHANGES TO THIS LEGAL NOTICE
Espace Kenosea may update this Legal Notice from time to time to reflect changes to our business, website, services, products, or applicable legal requirements.
The version published on this page is the version in effect as of the date indicated at the beginning of this document.
17. GOVERNING LAW
To the extent permitted by applicable law, this Legal Notice shall be governed by the laws applicable in the Province of Quebec and the federal laws of Canada applicable therein.
Nothing in this section is intended to deprive consumers of mandatory rights or protections available to them under the laws of their jurisdiction of residence.
18. CONTACT US
If you have any questions regarding this Legal Notice, our products, or our online store, please contact us:
Espace Kenosea — KENOSEA
Business address: 2572 Daniel-Johnson Boulevard, Laval H7N2R3, QC
Email: contact@kenosea.com
© 2026 Espace Kenosea. All rights reserved.